Empowering your employees to create an enticing culture and atmosphere to provide "Zappos-like" service will improve customer loyalty and satisfaction. How can you build up your employees' motivation, making them WANT to work for you and WANT to please every customer? Join us for this interactive session where you and will learn how! This is a cross conference session and will be shared by other User Group members.
Andy Snook is a frequent speaker on IT audit best practices, streamlining IT security and overcoming IT compliance challenges. He is a Certified in Risk and Information Systems Controls (CRISC) as well as certified in Microsoft Dynamics and SAP. In 2011, he was named to Dynamics... Read More →
This session will share a Rough Cut Upgrade Cost Quadrant to help understand the size and effort of your upgrade, discuss the different cost drivers of your upgrade, review Life Cycle Services upgrade analysis report, discuss the different staffing options that can be deployed that drive cost, and also discuss approaches to a more detailed Upgrade Assessment.
Account Services Executive , Customer Care and Optimization Services, Edgewater Fullscope
Dan assists companies to enrich the use of their Microsoft Dynamics products through optimizing current business process and expanding the use within their business units.
Within each corporation are anywhere from a few to hundreds of separate tribes. In Tribal Leadership, Dave Logan, John King, and Halee Fischer-Wright demonstrate how these tribes develop, how to assess them, and how to lead them to maximize productivity and growth. Attend this session to learn about an essential tool to help managers and business leaders take better control of their organizations by utilizing the unique characteristics of the tribes that exist within.
Andy Snook is a frequent speaker on IT audit best practices, streamlining IT security and overcoming IT compliance challenges. He is a Certified in Risk and Information Systems Controls (CRISC) as well as certified in Microsoft Dynamics and SAP. In 2011, he was named to Dynamics... Read More →
Thursday October 15, 2015 11:00am - 12:00pm PDT
A6
Business transformation is a top priority for many organizations, but how do companies manage through the complex changes that are necessary? Success requires great execution, one project at a time. Given the critical nature of this initiative, it’s imperative that leaders make the right choices about where to focus limited resources and execute with precision. When looking at solving your Business Process and Solution issues, are you prioritizing in the right areas? To make sure you are evaluating the right business drivers and confirm you are ready for Business Transformation, consider the following process and associated tasks that the Enterprise Consulting group goes through in establishing a Business Transformation plan. In this session we will examine Requirements/Process Definition, Organizational Change and Risk Management, Business Performance Improvements, and Solution Architecture. By gaining a better understanding of what is involved in business transformation, organizations and their Executives will be better able to respond and adapt to the next development of their industry or business environment. This is a cross conference session and will be shared by other User Group members.
Is your company really ready for BI? From Project Management to gaining Executive Sponsorship, implementation to driving user adoption. In this session you will learn how successful companies have identified the need for BI, obtained Executive Sponsorship, secured budget, evaluated vendors/partners, managed implementations, and last but not least, increased user adoption
An Enterprise software specialist, Brandon has been instrumental in the growth of Halo from a startup to a company with clients that read like a who have created best practices and are industry leaders. As Vice President with Halo, he’s been on the Microsoft Dynamics Most Influential... Read More →
Traditionalists, Baby Boomers, Generation X, and Millennials. How can we listen across the generations and understand each other to work in harmony? We will take a look at each generation's shared experiences and how those experiences translate to work traits. We will look at social changes and how they impact the perspectives of each generation. And finally, we offer tips on communicating effectively across the generations.
This session will discuss what every CIO, CTO, CFO, COO and their teams should know before starting your next Dynamics AX ERP project. We will answer questions like just how big is this ERP system? How long will it take to design and deploy? What does our team need to do? (client) Risks? How do we know we have a solid partner? How scalable is this system? Costs? Bigger or smaller than a breadbox? Ongoing support? Who will maintain this system? Training? How do we prepare to teach our staff?